Description: Serve as an internal reference and expert for processes in area(s) of Talent Acquisition; address employee, manager, and HR Business Partner inquiries.

Responsibilities:

- As a member of the Human Resources Operations (HR Ops) department, the main responsibilities of the HR Operations Specialist are listed below.

- Support alternative/additional specialty areas as needed.

- Serve as an internal reference and expert for processes in specialty area(s); address employee, manager, and HR Business Partner inquiries.

- Ensure compliance with Service Partnership Agreements (SPAs) for managed services.

- Ensure adherence to Cytel's policies and controls, including approvals and HR guidelines.

- Maintain accuracy and completeness of end-to-end processes and documentation.

- Support relevant stakeholders during audits and compliance reporting.

- Update/maintain HR Intranet content as directed by the relevant Center of Expertise (COE).

- Support the adoption of current and new services provided by HR Operations.

- Cross-train and provide back-up for members of the team as directed.

- Route client and end-user feedback, concerns, and requests to HR Operations leadership for action implementation.

- Participate in Project/Client team discussions to ensure alignment with HR Ops and HR team requirements and strategy.

- Contribute to continuous improvement of HR processes, systems, and service delivery by identifying enhancement areas and proposing solutions.

- Support strategies for enhancing HR Operations organizational capacity through technology and innovation.

Specialty Service Area:

- Talent Acquisition.

- Administer HR transactional processes globally, including interview scheduling, offer letters, background checks and other pre-employment screenings, employee referral program, and any other pre-boarding and first-day administration.

- Post jobs and recruitment advertising.

- Monitor partner job boards and Cytel's agreements with them.

- Maintain job descriptions.

Qualifications:

- Minimum Education: Bachelors degree preferred but not required.

Minimum Work Requirements:

- Three (3) or more years of relative experience in Human Resources.

- Functional knowledge of HR processes, policies, and practices, with knowledge of employment laws and regulations.

- Operational understanding of HR Systems.

- Experience with Oracle HCM is a plus.

- Desirable experience in delivering HR transactional business services or shared services, process improvement and management of HR operational services delivery.

- Desirable experience in Service Delivery or business transformation projects strategy and/or deployment.

- Willing to accommodate earlier/later work schedules to effectively support clients across diverse time zones.

- APAC roles only: Hybrid work arrangement, combining remote work with in-office presence, scheduled for 2 days per week.

Skills:

- Excellent communication and interpersonal skills, with the ability to interact professionally with employees and managers at all levels.

- Fluent in English (multi-lingual a plus).

- Customer-focused mindset with a commitment to delivering high-quality HR services and support.

- Strong problem-solving abilities and attention to detail, with the ability to effectively manage and prioritize multiple tasks.

- Proactive, self-motivated, enthusiastic, goaland results-oriented.

- Capable of working effectively in international teams, operating effectively within a matrix organization and with multi-disciplinary groups, and being an excellent team player with strong interpersonal skills contributing to building team spirit.

- Embraces and drives change.

- Ability to maintain confidentiality and handle sensitive information with discretion.

- Knowledge of internal controls, segregation of duties and compliance best practices.

- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).