Description:
- Liaising with, and acting as the link between the client and the agency, by maintaining a regular communication channel.
- Meeting/discussing with clients to understand their requirements and communicating the same to the team.
- Working with the team to conceptualize a digital/communication campaign that meets the client's brief.
- Managing clients social media pages (posting content, responding to queries, supervising advertising efforts and reporting metrics).
- Presenting campaign ideas and budgets to the client.
- Providing inputs while creating digital campaigns and strategies.
- Ensuring that communication flows effectively within the agency team working on the account.
- Refining the details of campaigns and ensuring that clients challenges are being addressed.
- Presenting creative work to clients for approval/modification.
- Managing budgets and campaign costs.
- Creating reports for clients (campaigns and more).
- Monitoring the effectiveness of campaigns and taking necessary steps to optimize them.
- Arranging and attending meetings in order to maintain a healthy relationship b/w client and agency.
- Accountable for account success, delivery quality and client satisfaction.
- Play the role of collaborator in the team that works on a particular account
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