Taglynk Careers Reviews by Employees

Customer Success Manager Must have: - B.Tech degree - 3 - 5 years experience (SAAS Experience is must) - B2B Customer handling experience preferred. - Stakeholder Management is a must - Super strong communication - Verbal and written - Strong analytical thinking | Problem solving skills Role Description: - You make our customers successful on the platform through ideas and interventions that help them do more jobs, faster and smarter. - You nurture strong relationships with customer stakeholders, you identify opportunities to bring more Jobs on the platform, you provide operational insights to customers and through a combination of data, strategy, best practices, help them focus on business growth. - You review the relationship progress periodically with customer stakeholders and course correct expectations for a win-win partnership. - Your success measures in this role include customer retention, revenue growth, customer NPS and the strength of company-customer relationships. - Deep product knowledge and happy relationships internally shall be key to your success. Skill sets: - Top notch customer orientation (past experience, presentation, intent and engagement) - Ability to write well (emails, concept notes, proposals) - Strong business acumen - Outstanding research and problem solving skills - Past consulting experience, preferred- A degree in technology with accolades

Bangalore

Customer Success Manager - SaaS 

Job Description for Customer Success Manager - SaaS  in TagLynk Careers Pvt Ltd in  Bangalore for (3-5) years of experience. Apply Now!