Job title: Customer Consultant - Strategic Accounts
Location: Gurugram
Office Type: In-Office - 3 days a week
- Candidates from top tier 1-3 management consulting background
- Strong communication & stakeholder skills
- Comfortable building AI dashboards, writing SQL queries
- Experience with amplitude/mix panel would be preferred.
About Company:
The company is an AI-native startup building sales playbooks that actually do the work.
We analyze 100s of enterprise sales calls to auto-generate custom playbooks objection handling, persona-specific decks, discovery patterns, and more.
We're post-PMF, with paying enterprise clients who love the product. Backed by Z21 Ventures, AUM Ventures, and founders of Chargebee, Capillary, and Skan.
What You'll Do
- Run onboarding + ongoing success for our top enterprise accounts
- Solve problems fast - sometimes before the customer sees them
- Influence product roadmap through real customer insights
- Track health, adoption, renewals, and upsell signals
- Partner with Sales/Marketing for expansion plays
- Build CS processes, content, and playbooks from scratch
You'll Thrive Here If You
- Have 3-6 years in CS / client delivery / consulting / ops
- Are calm in chaos - startup ambiguity doesn't faze you
- Think like an owner: proactive, scrappy, hands-on
- Want to be part of a team that's building the future of work
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