Customer Service Manager/Senior Manager required in FMCD company   Job Description:  - heading the team of customer service   - looking after "after sales service"   - Conducting the entire customer complaint resolution process   Improving customer service quality results by   - studying  - evaluating  - re-designing processes  Building information systems.   - Source and implement the IT solution to drive customer service in tech savvy way  Will be in contact with the following to determine customer service requirements  - customers  - visiting operational environments   - conducting surveys  - forming focus groups   - bench marking best practices  - analyzing information and applications.  - Basically will be wholelly responsible for end to end "after sales process" of the organization   Base location: Mumbai   Area of operation: Looking after pan India   Reporting to: VP - Operation   Desired candidate profile:  - MBA is a Must   - should be from FMCD, Consumer electronics industry   - should be tech Savvy   - should have experience in SAP  For further discussion kindly contact on   in.linkedin.com/pub/tejal-panchal/32/b7b/239/

Mumbai

Customer Service Manager/Sr Manager - FMCD    

Job Description for Customer Service Manager/Sr Manager - FMCD     in Career Avenues in  Mumbai for (10-18) years of experience. Apply Now!