Responsibilities: - Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement. - Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy. - Monitor and analyze customer behaviour and feedback to identify opportunities for improvement. - Track and report on key performance metrics related to CRM campaigns and journeys Ideal Candidate: - 2-5 years of experience in handling CRM tools - Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.

Bangalore

Customer Relationship Manager - Internet/Online 

Job Description for Customer Relationship Manager - Internet/Online  in Qrata in  Bangalore for (2-8) years of experience. Apply Now!