Customer Program Manager

Description:

- Own end-to-end customer programs for OEM / key automotive accounts

- Lead customer governance, account reviews, and executive-level engagement

- Manage program execution covering engineering deliverables, quality milestones, cost, and timelines

- Act as the single point of contact for customers across commercial, technical, and operational matters

- Drive stakeholder management across internal teams including engineering, supply chain, finance, and quality

- Lead program analytics, financial tracking, margin analysis, and forecasting

- Handle escalations, change requests, and contractual obligations

- Ensure customer satisfaction, repeat business, and long-term partnerships

Key Skills:

- Customer & Account Governance

- Automotive Program Management

- Financial & Commercial Acumen

- Stakeholder & Relationship Management

- Program Analytics & Reporting

- Contract & Change Management