CLM/CRM Role Responsibilities: - Create and manage channel marketing campaigns - Able to work independently and take initiative on campaign optimizations. - Ensure campaigns are set up and run as per relevant TG laid out by the CLM teams. - Track the campaign efficiency and robust implementations from learnings - Measure, Track, and Improve Customer Lifetime Value - Working Cross-functionally to ensure the end-to-end execution of campaigns. - Monitoring campaign delivery, performance, and margin to ensure all targets are met. - Provide CLM team with optimizations and recommendations by analyzing across key variables. - Carrying out post-campaign analysis to provide insights to share with the marketing team. - Good organizational skills are required to be able to run multiple campaigns. - Reporting on Weekly, Monthly and Quarterly basis and provide actionable insights. Who You Are: - At least 5 years of experience working in Marketing Operations. - Passionate about understanding of Users and the content available. - Basic understanding of CLM / CRM. Bonus points if you have used Clevertap, Mix-panel - Excellent communication skills. - Works well both within a team and individually. - Ability to solve problem and analyze data sets. - Excellent Microsoft excel and analytical skills. - Diligent, problem solver with a can-do and self-starter attitude

Mumbai

Customer Lifecycle Management/CRM Role - Media & Entertainment Firm 

Job Description for Customer Lifecycle Management/CRM Role - Media & Entertainment Firm  in Flexability by AMS in  Mumbai for (5-10) years of experience. Apply Now!