Customer Account Manager - Automotive

Description:

Key Responsibilities:

- Serve as the single point of contact for key customers (Hyundai, Kia, Suzuki preferred)

- Lead RFQ handling, pricing strategy, and commercial negotiations

- Drive new business opportunities and ensure timely responses to customer inquiries

- Achieve sales targets and profitability goals

- Manage commercial settlements: ECN, tooling, development, obsolescence, RM indexing

- Monitor and ensure timely accounts receivable collections

- Forecast volumes and pricing for budgeting and planning

- Handle sales-related SAP transactions and coordinate with internal teams

- Maintain high levels of customer satisfaction and relationship management

Technical Skills:

- In-depth knowledge of automotive products, specifications, and features

- Understanding of automotive sales processes (dealer network, B2B, retail)

- Proficiency in market research and competitor analysis

Soft Skills:

- Strong verbal and written communication

- Negotiation and persuasion abilities

- Customer relationship management

- Effective presentation and problem-solving skills