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26/11 Kenneth Thomas
Talent Acquisition at Cure.Fit

Views:1772 Applications:161 Rec. Actions:Recruiter Actions:105

Cure.Fit - Quality Professional - South Zone (3-7 yrs)

Bangalore Job Code: 768793

At Cure.fit, we are looking for someone to lead the Trust & safety, Quality & culture charter for our rest of zone ( excluding Bangalore) city operations in South Zone

This role will require incumbent to drive superior experience for our customers and employees across all business verticals (Cult.fit, Eat.fit, Mind.fit, Care.fit) in the cities in rest of the zone (ROZ). The incumbent would also be responsible for managing the administrative aspects across these cities and work closely with HR and zonal leadership team to drive people operations.

Key responsibilities :

- Own the trust & safety & quality charter for rest of the cities apart from Bangalore in the zone

- Ideate and drive cross-functional initiatives to improve operations, product quality & customer experience

- Help build a strong culture of quality, ownership and customer first mentality amongst the rest of zone operations team

- Work with ROZ HR SPOCs to own employee morale & drive employee NPS improvement initiative

- Work with leadership team to identity and hire top talent for the cities rest of the zone

- Build a strong Trust & safety and Quality team

- Drive ROZ business review discussions with stakeholders

- Work closely with the Zonal Quality lead and expansion team to ensure expansion efforts in ROZ happen as per plan

Women-friendly workplace:

Maternity and Paternity Benefits

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