Culture Holidays - Head - Sales

About Culture Holidays:

Culture Holidays Pvt. Ltd. is a leading travel and tourism organization with over two decades of experience in curating exceptional global travel experiences. We specialize in customized outbound holiday packages and serve a diverse international clientele. Our focus lies in innovation, service excellence, and delivering memorable journeys across the globe.

Position Overview:

We are looking for an experienced Sales Head - Outbound Holidays to lead and scale our outbound holiday sales business. The role involves complete ownership of sales strategy, email-based query management, team performance, quotation accuracy, destination knowledge, and revenue growth. The candidate must ensure high-quality client communication and maximum sales output from the team.

Key Responsibilities:

- Drive outbound holiday sales strategy to achieve revenue and growth targets.

- Assign/distribute queries

- Monitor query turnaround time, follow-ups, and closures to ensure maximum conversion and output.

- Lead, mentor, and closely monitor the sales teams daily activities and performance.

- Ensure strong destination knowledge within the sales team through regular guidance and training.

- Review and approve quotations prepared by the team for accuracy, pricing, margins, and content.

- Check and monitor team email responses to ensure professional language, correctness, and brand alignment.

- Handle key clients and escalated or high-value queries when required.

- Coordinate with operations, vendors, and partners for smooth booking execution.

- Track market trends, destination updates, and competitor offerings.

- Prepare sales MIS, performance reports, and insights for senior management.

Required Skills & Experience:

- 8+ years of experience in outbound holiday sales (travel industry mandatory).

- Strong leadership experience managing sales teams.

- Excellent knowledge of international destinations, travel documentation, and holiday packages.

- Strong email communication, quotation handling, and negotiation skills.

- Proven ability to drive targets and deliver high sales productivity.

- Proficiency in CRM systems and MS Office.

Preferred:

- Experience in B2B and B2C outbound holiday sales.

- Strong vendor and DMC network.

- Multilingual skills are an added advantage.

Why Join Us?

- Be part of a forward-thinking, innovation-driven travel tech company.

- Excellent communication and negotiation skills.

- Strong organizational and multitasking abilities.

- Proficiency in MS Office and CRM software.

- Ability to work in a target-driven environment.

- Collaborative and inclusive environment that values growth and innovation.

Employee Benefits:

- Provident Fund (PF): Retirement benefits per statutory norms.

- Medical Insurance: Comprehensive coverage for employees

Flexible Work Environment:

- Monday to Friday: Work from Office (WFO)

- Saturday: Work from Home (WFH)

- Sunday: Weekly Off