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166
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Job Code

1699042

CSC Global - Senior Manager - Client Management

CSC Global.13 - 15 yrs.Bangalore
Posted 2 months ago
Posted 2 months ago

Senior Manager of Client Legal

Location: Bengaluru.

Work Mode: Hybrid.

Work Timings: 12 PM to 9 PM IST.

Introduction:

To provide visible, on the ground people leadership as well as cosec capability enablement for India colleagues aligned to APAC offices and functions.

Some of the Things You Will Be Doing:

People leadership & floor presence:

- First point of contact for India colleagues on staff onboarding, day-to-day people matters, wellbeing, problem solving, and escalation.

- Provide consistent on-the-ground support to enable smooth day-to-day delivery alongside functional teams.

- Partnership with location leaders in people's matters and provide local nuisance to support decisions making.

- Cosec SME for technical support.

- Capability development.

- Coordinate training and knowledge transfer with HK / SG / AU teams.

- Identify skill gaps.

- Support cross-training and coverage across teams (Corporate Secretarial, Accounting, and Private Clients).

- Process improvement and enhancements to delivery model.

- Workforce stability.

- Early identification of attrition and morale risks.

- Backup planning.

- Identification and support of team champions and high- potential staff.

- Stakeholder connectivity.

- Act as the bridge between India teams and onshore functional leaders.

- Escalate themes and risks early and constructively.

- Communication & insight.

- Cascade key messages clearly.

- Share high- level people insights and emerging risks to support OTM in practice.

What Technical Skills, Experience, and Qualifications Do You Need?.

- Minimum 13+ years of experience.

- Proven experience managing multiple entities and client portfolios.

- Excellent communication skills with the ability to engage confidently with clients and stakeholders.

- Strong problem-solving and critical-thinking skills.

- Ability to prioritize and manage conflicting deadlines effectively.

- High level of organizational and documentation skills.

- Project management capability in a fast-paced, agile environment.

- Strong customer service mindset and collaborative approach.

- Ability to work independently with minimal supervision.

About Us:

- CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide.

- We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues.

- We are the business behind business.

- Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

- CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

- CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance.

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Posted by

Job Views:  
166
Applications:  36
Recruiter Actions:  0

Job Code

1699042

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