Role Overview:

We are looking for a high-impact HubSpot CRM Specialist to join our Bangalore-based team, focusing on the dynamic B2B SaaS landscape of rewards, loyalty, and incentive programs. In this role, you will serve as the architect of our customer data ecosystem, ensuring that our sales and marketing engines are fueled by clean, actionable insights. You will work closely with the Sales, Product, and Marketing teams to streamline lead lifecycles, automate complex workflows, and optimize the CRM infrastructure to drive revenue growth. By transforming raw data into strategic intelligence, you will directly influence how we engage with enterprise clients and scale our loyalty solutions globally.

Key Responsibilities:

- Architect and maintain sophisticated HubSpot workflows to automate lead nurturing and sales handoffs, ensuring seamless communication across the B2B buyer journey.

- Manage end-to-end CRM data integrity by implementing rigorous hygiene protocols, which allows the sales team to focus on high-intent prospects rather than administrative cleanup.

- Design and execute personalized email sequences and incentive-based campaigns that increase engagement rates for our loyalty and rewards platform.

- Collaborate with cross-functional stakeholders to build custom dashboards and reporting structures that provide real-time visibility into pipeline health and conversion metrics.

- Troubleshoot technical bottlenecks within the HubSpot ecosystem to ensure that our marketing and sales tech stack remains agile and scalable as we expand our market presence.

Required Skillset:

- Demonstrated expertise in configuring HubSpot CRM for B2B SaaS environments, specifically in managing complex sales pipelines and multi-stage deal tracking.

- Proven ability to translate business requirements into technical CRM solutions, balancing the need for automation with the necessity of a human-centric sales approach.

- Strong analytical mindset with the ability to interpret data trends and communicate actionable insights to non-technical stakeholders across the organization.

- Exceptional interpersonal skills, enabling you to partner effectively with sales leadership to refine lead scoring models and improve overall conversion efficiency.

- Ability to thrive in a fast-paced, hybrid work environment in Bangalore, maintaining high levels of autonomy while contributing to a collaborative team culture.

- A solid academic foundation, typically supported by a degree in Business, Marketing, or a related technical field, reflecting a commitment to continuous professional development.