Roles & Responsibilities for Business Manager, Mumbai:

Post: Business Manager

Company Name: CRIF Highmark

Company Profile: CRIF High Mark is India's first full-service credit information bureau which comprehensively covers credit information for all borrower segments MSME and Commercial borrowers, Retail consumers and Microfinance borrowers across the vast expanses (whether urban or rural areas) of our country. With one of the largest databases of individuals and businesses from over 4000 financial institutions, CRIF High Mark provides credit information services for and supports millions of lending decisions every month. CRIF is a global Fintech company offering banks, financial institutions, utility companies, insurance companies, telecom players and businesses qualified support in every phase of the customer relationship: from the planning of development strategies to the acquisition, through to portfolio management and credit collection. It is included in the prestigious FinTech 100, a ranking of the leading global technology solution providers in the financial services industry. CRIF has an international presence, operating over four continents (Europe, America, Africa, and Asia) in 50 countries with more than 10,500 financial institutions, 600 insurance companies, 82,000 business clients, and 1,000,000 consumers using CRIF services. CRIF High Mark has headquarters in Mumbai, and the development and operations center at Pune.

Job Description:

The Business Manager will partner directly with the Director of Sales to drive revenue growth, execute strategic sales initiatives, and manage high-value client relationships across the Banking and Financial Services (BFSI) sector. This role acts as a key operational bridge and strategic enabler, helping shape business strategy, track sales performance, and articulate complex data-driven solutions to financial institutions.

Key Responsibilities:

- Strategic Sales Support & Execution: Partner with the Director of Sales to plan, execute, and monitor market expansion strategies and revenue generation initiatives.

- Client Relationship & Pipeline Management: Manage end-to-end B2B sales engagements with banks, NBFCs, and financial institutions across the credit life cycle.

- Business Analytics & Storytelling: Analyze market data, sales funnel metrics, and client credit profiles to craft compelling narratives and business proposals.

- Stakeholder Coordination: Liaise between senior leadership, internal cross-functional teams (product, risk, operations), and external corporate clients to streamline sales operations.

- Performance & Pitching: Prepare high-impact executive presentations, pitch decks, and commercial proposals for Director-level client meetings.

Candidate Profile:

- Education: MBA or equivalent Post-Graduate degree (specialization in Finance, preferred from T1/ T2 institutes).

- Experience: 2 - 4 years of proven B2B or B2C sales/business development experience within the Banking, Financial Services, or Fintech sector.

- Domain Knowledge: Strong understanding of the credit life cycle, lending operations, and financial bureau services.

- Technical Proficiency: Advanced skills in MS Office (PowerPoint, Excel, Word) for data analysis and deck creation.

- Exceptional narrative and storytelling abilitiescapable of translating complex business problems into clear, data-driven insights.

- Excellent interpersonal, negotiation, and high-stakes communication skills.

- Goal-oriented mindset with high individual accountability and strong team-mentoring capacity.