CRIF India is a compelling turnaround and hyper-growth story, with strong momentum across business segments and ambitious plans to expand in India and South Asia. We are seeking a high-calibre professional to partner directly with the Regional Managing Director and help shape and execute the next phase of CRIF's growth journey.

The role will serve as Chief of Staff and Business Manager to the Regional MD, combining strategy, performance management, corporate development, and enterprise-wide execution. The incumbent will act as a trusted thought partner and ensure disciplined follow-through on priorities tracked by the Regional MD's office.

Key Responsibilities:

Strategy and Growth:

- Partner with the Regional MD to define and execute CRIF's strategy and growth agenda across India and South Asia.

- Assess organic and inorganic growth opportunities, including new products, market expansion, acquisitions, investments, joint ventures, and strategic partnerships.

- Develop business cases and support commercial assessment, due diligence, synergy evaluation, integration planning, and value realization.

- Monitor market trends, competitive developments, regulatory shifts, and emerging opportunities relevant to CRIF's businesses.

Business Performance and Governance:

- Track key performance indicators across all CRIF businesses, including revenue, profitability, pipeline, customer growth, operational metrics, and strategic milestones.

- Develop clear dashboards and actionable insights for monthly, quarterly, and annual business reviews.

- Identify performance gaps, risks, and dependencies; coordinate corrective actions and ensure timely closure.

- Support annual operating plans, long-range plans, leadership reviews, and Board or executive-level updates.

Regional MD Office and Strategic Initiatives:

- Drive strategic projects, transformation programs, and special initiatives sponsored by the Regional MD.

- Coordinate across business heads, functions, regional teams, global stakeholders, and external advisors.

- Prepare concise executive presentations, decision notes, business analyses, and leadership communications.

- Create alignment, accountability, and execution momentum in an evolving and unstructured environment.

Candidate Profile:

Education:

MBA / PGDM from a premier institution, or Chartered Accountant (CA).

Preferred exposure:

CEO's, Founder's, or MD's Office; management consulting; corporate strategy; business transformation; corporate development; or M&A. BFSI experience is preferred.

Industry context:

BFSI, fintech, analytics, credit bureau, information services, data, or technology-led businesses.

Skills and Attributes:

- Quick learner with intellectual curiosity, sound judgement, and a high-ownership mindset.

- Strong analytical, structured problem-solving, financial, and commercial capabilities.

- Excellent written and verbal communication, executive presence, and stakeholder management skills.

- Ability to influence without authority and deliver in ambiguous, fast-paced, and unstructured environments.

- Advanced proficiency in Microsoft Excel and PowerPoint; conversant with Office automation, Microsoft Copilot, and other AI-enabled productivity tools.

- High integrity, discretion, attention to detail, and commitment to outcomes.

Why Join:

This is a high-impact role at the centre of CRIF India's growth and transformation agenda. It offers direct exposure to enterprise strategy, business performance, corporate development, M&A, transformation, and senior leadership decision-making, with the potential to develop into broader business leadership responsibilities.

Candidate Evaluation Scorecard:

Use the scorecard consistently across interviews. Rate each criterion from 1 to 5, multiply by its weight, and record evidence. Recommended benchmark: 75/100 for progression; 85+/100 indicates a strong fit.

Criterion:

- Strategic thinking and business judgement, quick learner (20%): Connects market context, business model, P&L drivers, and choices; prioritises effectively.

- Analytical and problem-solving capability, Excel, PowerPoint, automation and AI tools (20%): Structures ambiguous problems, interprets data, tests assumptions, and produces actionable insights. Uses analytical, presentation, automation, and AI tools effectively and responsibly.

- Chief of Staff / CEO / Founder's Office exposure, Consulting Experience (15%): Demonstrates trusted-advisor experience, executive cadence management, and disciplined follow-through.

- Growth strategy and corporate development (15%): Experience with organic growth, partnerships, M&A, business cases, due diligence, or integration.

- Program management and execution (10%): Leads cross-functional initiatives, manages risks and dependencies, and delivers measurable outcomes.

- BFSI / fintech / analytics exposure (10%): Understands relevant customers, market dynamics, regulation, data, or technology-led business models.

- Communication and executive presence (10%): Communicates crisply, creates decision-ready presentations, and influences senior stakeholders.

Recommended Interview Evidence:

- One example of shaping a growth strategy and translating it into measurable execution.

- One ambiguous business problem solved through analysis, with the candidate's specific contribution and quantified outcome.

- One example of influencing senior stakeholders without direct authority.

- For M&A or partnerships exposure: role in screening, commercial assessment, due diligence, negotiation support, integration, or value realization.

- A short case exercise: review a business performance dashboard, identify the three most material issues, and recommend a 90-day action plan.

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