Crest Property Solutions - Manager - Operations

- We are seeking an experienced Operations Manager - PMS high standards of service delivery, tenant satisfaction, and operational efficiency across managed properties.

- The ideal candidate will have strong leadership skills, excellent problem-solving abilities, and a deep understanding of property management processes.

Key Responsibilities:

- Manage and supervise the daily operations of multiple properties under the PMS portfolio

- Coordinate with property managers, maintenance teams, vendors, and contractors

- Oversee tenant relations, ensuring prompt response to queries, complaints, and service requests

- Prepare and manage budgets, expense tracking, and financial reporting

- Implement and improve operational processes to enhance efficiency and tenant satisfaction

- Ensure compliance with lease agreements, property policies, and relevant statutory regulations

-Lead and mentor the operations team to maintain high performance and motivation

- Liaise with vendors and service providers to negotiate contracts and manage service quality

- Generate regular reports on property performance, occupancy rates, maintenance status, and operational challenges