Credit Saison - Consultant - Human Resources Information System

Key Roles & Responsibilities

- Manage Workday Core HCM implementation and ongoing optimization, including requirements gathering, process documentation, and configuration.

- Configure, maintain, and support key modules such as Recruiting, compensation, Benefits, Time Tracking, Absence, Talent, Performance Management and letter building.

- Act as a trusted advisor to HR, recommending system enhancements to meet operational and strategic goals.

- Serve as a primary liaison between HR, IT, and end users for Workday technical and functional support.

- Ensure data integrity, conduct regular audits, and troubleshoot system or data issues.

- Coordinate change management and training activities to maximize system adoption and user competence.

- Manage and resolve HRIS helpdesk tickets and user inquiries promptly.

- Document and maintain all current and new HRIS business process workflows for efficiency and compliance.

- Evaluate and manage Workday releases, software upgrades, and new feature rollouts.

- Develop and deliver robust HRIS training programs/materials.

- Maintain compliance with internal policies and data governance regulations.

- Analyze HR data and provide reports, metrics, and dashboards for decision-making.

- Collaborate with cross-functional stakeholders for system integrations and process improvements.

Required Skills & Qualifications

- Proven experience as a Workday HRIS Specialist, Analyst, or Consultant (preferably in implementing and supporting Workday).

- In-depth understanding of HR processes and best practices (Compensation, recruiting, time & absence, benefits, talent).

- Hands-on experience in configuration, maintenance, and support of Workday modules.

- Strong analytical, troubleshooting, and project management skills.

- Ability to translate business needs into technical solutions.

- Proficiency in HR data analysis and reporting (Excel, Tableau, Workday reporting tools).

- Effective communicator, trainer, and collaborator with stakeholders at all levels.

- Knowledge of data privacy, compliance, and security within HRIS domain.

- Bachelor's degree required (HR, Business Administration, Information Systems or related discipline), Workday certifications preferred.

- Self-driven, organized, prioritizes critical tasks and meets deadlines

Preferred Competencies

- Change management and training expertise.

- Process improvement orientation.

- Experience supporting HRIS in a large or complex organization.

- Familiarity with cross-functional integrations (Finance, IT, Benefits).

- Self-managed with minimal monitoring