Credence Resource Management - Vice President - Operations - Revenue Cycle Management

Description:

Job Roles & Responsibilities

- Drive and lead all the RCM and collection operations functions effectively with process improvements of existing processes.

- Performing operational due diligence for new prospective clients.

- Develop the Operations strategy for the organisation, keeping in mind the business requirements.

- Manage onshore centers for Patient collections and Insurance billing

- Coordinate with the other department for smooth functioning of the process

- Should have experience in project transition.

- Should have handle entire functions of Healthcare RCM Process, AR & Denial Management (voice & Non voice)

Exposure on Client Relationship Management:

- Should have experience in expanding operations and work on prospect clients, RFPs, SOPs and DOUs etc.

- Analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing team.

- Knowledge of company policies and procedures to be able to provide the right answers to inquiries from all customers (both internal and external)

- Strong interpersonal skills to be able to effectively relate with the public, patients, organizations, and other employees.

- Staff development including training, coaching and competence assessment

- Motivate and lead high performance