Credence Resource Management - Senior Vice President - Operations - Revenue Cycle Management

Job Description:

Roles & Responsibilities:

- Drive and lead all the RCM and collection operations functions effectively with process improvements of existing processes.

- Performing operational due diligence for new prospective clients.

- Develop the Operations strategy for the organization, keeping in mind the business requirements.

- Manage onshore centers for Patient collections and Insurance billing

- Coordinate with the other department for smooth functioning of the process Should have experience in project transition.

- Should have handle entire functions of Healthcare RCM Process, AR & Denial Management (voice & Non voice) Exposure on Client Relationship Management.

- Should have experience in expanding operations and work on prospect clients, RFPs, SOP's and DOU's etc.

- Analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing team.

- Knowledge of company policies and procedures to be able to provide the right answers to inquiries from all customers (both internal and external) Strong interpersonal skills to be able to effectively relate with the public, patients, organizations, and other employees.

- Staff development including training, coaching and competence assessment Motivate and lead high performance management team