Coverfox - Key Account Manager

About the Role:

The role will be an integral part of business in terms of managing large & mid-level accounts/clients within the General Insurance sector. It entails managing existing accounts in terms of revenues, cross-sell/up-sell opportunities and sustaining positive client relationship.

The incumbent is responsible for client as well as product success management and must have a deep understanding of developing & deepening business relationships with ability to thrive in fast paced, high growth work ecosystem

Responsibilities:

- Deepen existing relationships with existing clients in Insurance/MFI/NBFC space.

- Own the client account in an end-to-end manner from demo/pitches to documentation & commercial agreements to managing P&L (topline, margin, revenue, renewals, pricing) of the accounts.

- Structure profitable deals that mutually support client and business vision.

- Ensure successful onboarding of clients followed by delivering as per SLAs & quality commitments.

- Stay updated on the competitor landscape through constant market research and analytics/dashboards.

- Ensure high quality deliverables per commitment on timelines and budgets through internal and external stakeholder management. Collaborate across teams viz. Sales, Tech, Digital Marketing, Product, Legal, Finance and Operations

What we are looking for?

- 4+ years of experience in Key Account Management for General Insurance set ups.

- Experience in working with senior management/decision makers within the organization and for the clients.

- Experience & expertise in P&L management, leading teams to performance and client interfacing.

- Excellent verbal and written communication skills, ability to effectively negotiate and have a problem-solving approach.