Corporate Head Administration & General Affairs

Role Overview:

The Corporate Head Administration & General Affairs will lead the administrative services and general affairs across corporate offices and manufacturing locations.

Key Responsibilities:

Corporate & Multi-location Administration:

- Develop and implement common administration policies, operating procedures, service standards and governance frameworks across offices, plants and other business locations.

- Oversee day-to-day administration, workplace services, office infrastructure, facilities, utilities support, housekeeping, pantry, reception, mailroom and employee amenities.

- Coordinate with plant leadership and functional heads to ensure uninterrupted administrative support aligned with manufacturing and business requirements.

- Drive standardisation, service quality, productivity and continuous improvement across all locations.

Facilities, Infrastructure & Asset Management:

- Manage corporate office and administrative infrastructure, including buildings, leased premises, repairs, maintenance, space utilisation and refurbishment projects.

- Oversee facility management contracts, preventive maintenance schedules, service-level agreements and vendor performance.

- Maintain accurate records of company-owned and leased assets, administrative equipment, furniture and facilities; ensure appropriate controls and utilisation.

- Coordinate with engineering, projects, EHS and other teams on infrastructure-related matters, as applicable.

Vendor, Contract & Cost Management:

- Lead the annual administration budgeting and forecasting process, including preparation of location-wise and cost-head-wise budgets, consolidation of inputs, review of assumptions and alignment with business priorities.

- Lead sourcing coordination, empanelment, evaluation and performance reviews for administration-related vendors and service providers in line with procurement policies.

- Manage contracts for housekeeping, catering, facility management, transport, travel support, security services and other general affairs requirements, as applicable.

- Prepare and monitor annual operating budgets, track expenditure, identify savings opportunities and improve cost discipline without compromising service quality. Track actuals against budget, analyse variances, forecast year-end expenditure, recommend corrective actions and report budget performance to senior management.

- Ensure timely renewals, proper documentation, invoice validation, service verification and resolution of vendor issues.

Transport, Travel & Employee Services:

- Oversee vehicle allocation, maintenance and driver/service-provider compliance, where applicable.

- Establish efficient arrangements for official travel, accommodation, guest house management, visitor services, meetings and corporate events.

- Ensure employee-facing administrative services are responsive, accessible and consistent across locations.

Compliance, Governance & Risk Control:

- Ensure administrative operations comply with applicable laws, local regulations, company policies, contractual obligations and internal audit requirements.

- Maintain statutory and operational records relating to facilities, transport, vendor contracts, licences, permits and other administration activities, as applicable.

- Establish controls for access to facilities, emergency preparedness, business continuity and coordination with the security and EHS functions.

- Identify operational risks, close audit observations within agreed timelines and maintain appropriate documentation and reporting.

Leadership & Stakeholder Management:

- Lead, develop and review the performance of administration teams and location-level administrative representatives.

- Partner with HR, Finance, Procurement, Legal, Security, EHS, IT, plant operations and business leadership to resolve cross-functional issues.

- Define key performance indicators, review service delivery and costs periodically, and present dashboards and improvement plans to senior management.

- Promote ethical vendor practices, employee service orientation, accountability and a culture of continuous improvement.

Digitalisation & Process Improvement:

- Use data and feedback to improve turnaround times, service quality, utilisation and administrative cost efficiency.

Skill Set Required:

- A degree in Business Administration/ Management or a related discipline; with 15+ years of progressive experience in corporate administration, general affairs or facilities management, including leadership responsibility across multiple locations; experience in a manufacturing organisation is strongly preferred.

- Demonstrated experience managing plant and corporate-office administration, large vendor portfolios, facilities, budgets, employee services and compliance.

- Strong commercial acumen, negotiation, people leadership, stakeholder management, planning and problem-solving skills.

- Comfortable with MIS, budgeting, contract management systems and digital workplace/facility tools.

- Consistent administration service levels across corporate and manufacturing locations.

- Employee and stakeholder satisfaction, asset utilisation and process efficiency.