Corporate Communications Specialist - FinTech/BFSI

About the Role:

We are looking for a proactive and creative Corporate Communications Specialist with experience in both internal and external communications. The role involves driving strategic brand messaging, creating impactful content, and ensuring communication consistency across all touchpoints - from internal campaigns to digital and media platforms. You will work in a dynamic, fast-paced environment alongside cross-functional teams including Product, Technology, Marketing, and HR to bring our brand story to life.

Key Responsibilities:

1. Content Creation & Brand Storytelling

- Develop high-quality written and visual communication assets including newsletters, website content, social media posts, emailers, and presentations.

- Create engaging case studies, blogs, and video scripts that simplify complex business and technology narratives.

- Partner with designers and agencies to deliver creative campaigns that reinforce brand identity.

2. Internal Communications

- Design and execute high-engagement internal campaigns that strengthen organizational culture and alignment.

- Collaborate with HR to ensure consistent and inspiring internal messaging across platforms.

3. External & Digital Communications

- Manage social media channels to build thought leadership and enhance brand visibility.

- Analyze performance metrics to assess and optimize engagement and reach.

- Support PR initiatives and corporate announcements with compelling communication strategies.

4. Campaign & Project Management

- Oversee end-to-end communication rollouts ensuring alignment with business goals and timely delivery.

- Maintain detailed content calendars for seamless coordination across teams.

Desired Profile:

- Bachelor's degree in Communications, Journalism, Marketing, or English (MBA preferred).

- Minimum 7 years of experience in corporate communications within a technology, product, or services organization - preferably in payments or fintech.

- Proven expertise in internal and external communications, brand storytelling, and digital engagement.

- Exceptional written and verbal communication skills with strong attention to detail.

- Proficient in tools such as MS Office, Canva, Hootsuite, or similar.

- Ability to translate technical information into clear, audience-friendly communication.

- A collaborative, adaptable, and results-oriented professional.

Relevant Industry:

Fintech / Payments / Banking / B2B SaaS

Location:

Andheri (W), Mumbai