
Here's why you should apply:
- If you love AI, understand SaaS, love selling, and looking to join a ship bound to flythen Convin is the place for you.
Role Description:
- We are seeking highly skilled individuals to join our Presales Solution Engineering team.
- As a Pre-Sales Solution Engineer at Convin, you will play a key role in demonstrating the value of our AI-powered platform to prospective clients.
- You'll collaborate with the sales team, product managers, and technical experts to align our offerings with the customer's needs and pain points.
- Your ability to translate complex technical solutions into business value and facilitate smooth product adoption will be crucial to driving Convin's success.
- As a Solutions Engineer, your primary responsibility will be to showcase our product offerings and architecture in a way that inspires confidence and addresses any technical concerns from prospects and customers throughout the sales process.
- Your goal is to eliminate technical obstacles and clearly communicate how our technology/products can meet their needs.
- To excel in this role, you'll need a blend of technical expertise and sales acumen.
- This includes identifying mission-critical requirements, developing tailored technical sales strategies, and demonstrating solutions that deliver real business value.
- If you're able to bridge the gap between technical capabilities and business needs, we'd love to hear from you.
Responsibilities:
- Understand customer objectives and pain points, and align them with Convin's product suite to present the best solutions.
- Deliver tailored product demonstrations that showcase the value of our.
- AI-powered contact center solutions, addressing specific customer use cases.
- Lead the solution design and product configuration processes, ensuring that.
- Convin's platform integrates seamlessly with the client's infrastructure and requirements.
- Act as a trusted advisor to clients by addressing technical concerns and providing guidance that aligns Convin's products with their business objectives.
- Communicate complex technical information effectively to both technical and non-technical stakeholders, ensuring clarity and understanding.
- Provide business guidance by understanding the customer's business processes, strategy, and objectives, and demonstrating how Convin's solutions can support and enhance these areas.
- Engage with AEs and SDRs to deliver standard demos, platform walkthroughs, and evangelize Convin's value proposition to prospects.
- Support RFP/RFI responses by crafting detailed technical answers that align with customer requirements and product capabilities.
- Collaborate cross-functionally with sales, product, and technical teams to continually refine Convin's value proposition based on market trends and client feedback.
- Maintain up-to-date expertise in Convin's technology, AI-driven contact center solutions, and relevant industry trends by engaging in product, sales, and technical training.
- Develop technical collateral such as proposals, presentations, and case studies to support the sales process.
- Continuously engage with customers throughout the pre-sales process and beyond, ensuring their needs are met and offering ongoing technical support during engagements.
- Contribute to a fast-paced sales environment, managing multiple projects and deadlines while maintaining strong collaboration within the team.
Minimum Qualifications:.
- 3+ years of experience in a pre-sales or solution engineering role, preferably within a B2B SaaS company.
- 3+ years of experience in business requirement gathering, analysis, and solution proposals.
- Strong understanding of AI, cloud technologies, and contact centre operations.
- Proven experience in demonstrating and articulating complex SaaS products to business and technical stakeholders.
- Ability to manage multiple client engagements simultaneously and deliver high-quality solutions under tight deadlines.
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