Have you got an appetite for awesome? - Monitor End to end supply chain Operations and identify improvement opportunities. - Capacity Planning for the hubs, coordinating with Planning team and ground Operations Planning, forecasting and operation control through process monitoring. - Work closely with Operations ,Planning, Design, customer experience team, Central Ops to ensure smooth delivery operations on a day-to-day basis. - Track and drive for continuous improvement across all defined Goals/KPI/metrics. - Periodic and on time publication of performance data visibility. - Deep dive into key areas to identify areas of improvement - Gather data and analyze data to arrive at actionable insights - Build a culture of ownership and empowerment within Team - Develop, mentor and motivate the team for better efficiency and best results. - Drive key metrics like Breach, cancellation, RTO and NPS with Supply chain, Category and Product and Design teams - Monitor order flow, functional breaches, breach risks and rider efficiency - Daily Sync up with ground ops team with first cut RCA for the scorecard metrics - Ad-hoc breakdowns/disruptions to be managed and also escalated to respective stakeholders - Do deep dives on recurring issues and bring a systematic closure to those issues - Process review and improvement in all function areas where CT interacts We would prefer ..you to have - Master's or equivalent degree in Supply Chain Management, Business Management, Operations - Expertise in data analytics practice and deciding best-fit commercial - Skills at administering supply chain function entailing Supply Planning, Demand Planning, Logistics & Fulfillment operations (inbound, warehousing, outbound), Control Tower, Consulting, Customer Experience (order-to-invoice, customer relationship, service strategy), Process Excellence. - Willingness to work in dynamic and ambiguous scenarios, Self-starter. - Strong bias for action, fast decision making. We would prefer you to have - Strong Communication and stakeholder management skills - Team management and people skills - Execution focused - Customer-first approach in solving any problems; ability to quantify the risk to 9. Customer metrics for any decision/approach - Comprehensive and possessing analytical Skills - Exposure to operations planning. - Tech savvy, Problem solving, data-driven decision-making through the stakeholders - Adaptability towards change management

Bangalore

xto10x - Control Tower Leader 

Job Description for xto10x - Control Tower Leader  in Xto10x in  Bangalore for (8-12) years of experience. Apply Now!