- The ideal candidate will have extensive hands-on experience in configuring, managing, and supporting complex Order-to-Cash (OTC) processes within the SAP environment. This role requires a deep understanding of SAP SD integration points and strong collaboration skills to work effectively with cross-functional business stakeholders.

Role Details:

Key Responsibilities:

- SAP SD Configuration & Support: Take ownership of the SAP SD module, performing system configuration, customization, and ongoing support to meet evolving business requirements.

- Order-to-Cash (OTC) Management: Expertly manage and optimize the entire Order-to-Cash lifecycle, including key processes such as:

- Sales Order Management

- Shipping and Delivery Processing (Outbound Logistics)

- Billing and Invoice Management

- Complex Pricing Procedures and Condition Techniques

- Cross-Module Integration: Collaborate closely with SAP FI (Financial Accounting) and SAP MM (Materials Management) teams to ensure seamless integration points, especially regarding revenue recognition, inventory management, and procure-to-pay processes.

- Functional Delivery: Gather and analyze business requirements from various stakeholders, translate them into comprehensive functional specifications (FS), and design effective SAP solutions.

- Testing and Quality Assurance: Develop test scripts, execute rigorous testing (unit, integration, and user acceptance testing - UAT), and manage defect resolution to ensure the quality of implemented solutions.

- Issue Resolution: Act as a key escalation point for complex production issues within the SD module, providing timely analysis, diagnosis, and permanent resolution.

- Stakeholder Collaboration & Training: Work closely with business users and process owners, providing training and end-user support to maximize system utilization and adoption.

- Continuous Improvement: Proactively identify opportunities for process optimization and system enhancement within the Sales and Distribution landscape.

Required Experience and Skills:

- Experience: Minimum of 8+ years of hands-on experience as an SAP SD Consultant, covering multiple full-cycle implementations and support projects.

- Module Expertise: Deep expertise in configuring all core components of the SAP SD module.

- Process Mastery: Proven ability to manage and optimize the full Order-to-Cash (OTC) cycle.

- Technical SD Skills: Strong knowledge of SAP SD data flow, configuration tables, and related technical elements (e.g., condition records, output determination).

- Integration Knowledge: Solid understanding of the integration points between SAP SD, SAP FI, and SAP MM.

- Communication: Excellent verbal and written communication skills, with the ability to articulate complex technical issues to both technical and non-technical audiences.

- Analytical Skills: Strong analytical and problem-solving capabilities to resolve complex business and system issues.