Consultant - Order Management/Order To Cash

Key Responsibilities:

- Analyze, design, and implement end-to-end Order-to-Cash (OTC) business processes.

- Provide functional expertise across Order Management, Pricing, Global Order Promising (GOP), Billing, and Accounts Receivable (AR).

- Understand business requirements and translate them into functional solutions and system configurations.

- Lead or participate in OTC implementation and enhancement projects.

- Work closely with business stakeholders, functional teams, technical teams, and integration teams.

- Conduct client workshops, requirement-gathering sessions, solution walkthroughs, and design discussions.

- Develop functional specifications, process flows, business requirement documents, and solution design documentation.

- Support pricing design, order processing, fulfillment, invoicing, collections, receivables, and financial integration requirements.

- Identify process gaps and recommend improvements aligned with industry best practices.

- Support integration between order management systems and finance/ERP platforms.

- Participate in testing activities, including test planning, test case preparation, SIT, UAT, defect resolution, and deployment support.

- Provide functional guidance during implementation, testing, go-live, and post-production support.

- Manage stakeholder expectations and communicate project status, risks, dependencies, and issues effectively.

Mandatory Skills & Qualifications:

- Strong experience in Order Management and Order-to-Cash (OTC) processes.

- Hands-on functional knowledge of:

1. Order Management

2. Pricing

3. Global Order Promising (GOP)

4. Accounts Receivable (AR)

- Strong understanding of the complete end-to-end OTC business lifecycle.

- Good understanding of order capture, fulfillment, shipping, billing, invoicing, collections, and receivables processes.

- Ability to work effectively with cross-functional business, functional, technical, and integration teams.

- Strong analytical and problem-solving skills.

- Excellent documentation and business-process modeling skills.

- Excellent written and verbal communication skills.

- Strong client-facing and stakeholder-management capabilities.

- Ability to understand complex business requirements and translate them into practical technology solutions.