Consultant II - Organizational Change Management

We're Hiring | Consultant II - Organizational Change Management (OCM)

Location: Mumbai

Work Type: On-site

Experience: 6-10 Years

Salary: As per industry standards

Join a leading global digital transformation and technology services organization that partners with Fortune 500 enterprises to deliver large-scale business and technology modernization programs.

We are looking for an experienced Organizational Change Management (OCM) Consultant to lead and support enterprise transformation initiatives by driving successful adoption of new business processes, systems, and digital platforms.

Key Responsibilities:

- Define and execute enterprise-wide OCM strategies and change roadmaps

- Conduct stakeholder mapping, readiness assessments, and change impact analysis

- Drive leadership engagement and change sponsorship

- Develop communication plans, awareness campaigns, newsletters, FAQs, and workshops

- Design and implement role-based training and end-user enablement programs

- Support go-live readiness, hypercare, and adoption reinforcement initiatives

- Track adoption metrics, dashboards, and business readiness KPIs

Required Skills & Experience:

- 6-10 years of Organizational Change Management experience

- Expertise in Prosci / ADKAR or equivalent OCM frameworks

- Strong stakeholder management, communication planning, and training strategy skills

- Experience in enterprise digital transformation programs

- Exposure to CRM / ERP implementations such as Microsoft Dynamics 365, Salesforce, or SAP

- Familiarity with Agile / SAFe delivery methodologies preferred

- Strong consulting, facilitation, and problem-solving capabilities