Company Overview:

Compass India Support Services Pvt. Ltd. is a leading provider of integrated support services across diverse sectors including healthcare, education, business & industry, and defense. We deliver comprehensive solutions encompassing food services, cleaning, security, and facilities management, ensuring operational excellence and enhanced experiences for our clients and their stakeholders. Our extensive reach and commitment to quality make us a trusted partner for organizations seeking to optimize their support functions.

Role Overview:

The Branch People Lead - North role is a critical leadership position responsible for driving the people strategy and ensuring effective HR operations across Compass India Support Services' North India branches. This role acts as a strategic HR Business Partner, working closely with branch leadership to align HR initiatives with business objectives. The Branch People Lead is responsible for fostering a positive employee experience, managing employee relations, ensuring compliance, and driving talent development initiatives to support the growth and success of the organization in the North region.

Key Responsibilities:

- Partner with branch leadership to develop and implement HR strategies that support business goals, improve employee engagement, and drive organizational performance.

- Manage the full employee lifecycle, including recruitment, onboarding, performance management, training and development, and offboarding, ensuring a seamless and positive experience for all employees.

- Provide guidance and support to managers and employees on HR policies, procedures, and best practices, ensuring consistent application and compliance across the region.

- Lead employee relations efforts, including investigating and resolving employee grievances, conducting disciplinary actions, and promoting a fair and respectful work environment.

- Oversee compensation and benefits administration, ensuring competitive and equitable pay practices and effective benefits programs that attract and retain top talent.

- Develop and implement training and development programs to enhance employee skills and capabilities, support career growth, and improve organizational performance.

- Ensure compliance with all applicable labor laws and regulations, maintaining accurate employee records and managing HR audits.

- Drive employee engagement initiatives, including surveys, focus groups, and recognition programs, to foster a positive and productive work environment.

- Manage talent acquisition efforts, including sourcing, screening, and interviewing candidates, ensuring a strong pipeline of qualified talent to meet business needs.

- Analyze HR data and metrics to identify trends, measure the effectiveness of HR programs, and make data-driven decisions to improve HR outcomes.

Required Skillset:

- Demonstrated ability to develop and implement HR strategies that align with business objectives and drive organizational performance.

- Proven expertise in managing the full employee lifecycle, including recruitment, onboarding, performance management, training and development, and offboarding.

- Strong knowledge of HR policies, procedures, and best practices, with the ability to provide guidance and support to managers and employees.

- Excellent employee relations skills, with the ability to investigate and resolve employee grievances, conduct disciplinary actions, and promote a fair and respectful work environment.

- In-depth understanding of compensation and benefits administration, with the ability to ensure competitive and equitable pay practices and effective benefits programs.

- Strong communication, interpersonal, and presentation skills, with the ability to effectively communicate with all levels of the organization.

- Proven ability to build strong relationships with stakeholders and influence decision-making.

- Bachelor's degree in Human Resources or a related field; Master's degree preferred.

- Ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities.