Community/Social Media Manager

About Our Client

They are Asias largest adventure program that introduces participants to the world of adventure sports. The program provides exposure to multiple elements of adventure and outdoor activities in a safe and controlled environment. Such experiences transform the participants and develop their confidence, willpower, focus and leadership. The program also promotes the habit of an active lifestyle and brings the participants closer to nature. The program is delivered by highly qualified and professional instructors who are passionate adventurers. With a mission of being accessible to masses, the program has already impacted over a million lives. For its innovative activities and training techniques, their programs became the first in India to win the Education Excellence Award for Best Adventure Education in 2012. In 2015, their programs were awarded the Best Physical Education Programme at the Indian Education Congress. Their programs also received the Excellence in Outdoor Education award at Adventure Sports Expo Asia 2018. They were recently awarded asThe Best in Outdoor Education at the Global Education Awards 2019.

About The Role - Community / Social Media Manager

- High energy, focused social media and community champion

- Obsessed with compelling content creation, orchestration to meaningfully build and engage a community of brand loyalists, brand voices

- Organic growth hacker, community builder

- "Ability to think beyond the obvious- Meta, Google, Linkedin etc"

- Strong project management skills

- Comfortable with various tools, platforms and clued on with developments and new trends in the social media, content and digital ecosystem

- Strong interpersonal skills and ability to work effectively with internal stakeholders, drive external partners/ agencies/ content creators to deliver as per plan

- Good demonstrable track record

- Experience band 4-5 years (consumer focused brands)

- Excellent communication skills a must

- Needs to be a self starter and great team player who loves to thrive in a fast paced, dynamic, multi tasking oriented culture/environment

- Develop and implement community-building strategies across social media platforms.

- Engage with followers and respond to inquiries, comments, and messages in a timely manner.

- Create and curate content that aligns with brand values and resonates with the community.

- Monitor and analyze social media metrics to gauge success and optimize content strategies.

- Build relationships with influencers, customers, and industry partners to foster community growth.

- Plan and execute social media campaigns to increase brand awareness and engagement.

- Manage online forums, groups, and communities, ensuring a positive and active environment.

- Stay informed about industry trends, community engagement tactics, and emerging platforms.

- Report on community engagement metrics and provide actionable insights.

- Foster brand loyalty by creating valuable interactions and promoting positive conversations.

- Role will report to the DGM marketing and also work closely with company's Strategic Advisor and also the CEO & MD