About the job:

Key Responsibilities:

- Serve as a techno-functional subject matter expert for Salesforce applications.

- Analyze business requirements and translate them into effective Salesforce solutions.

- Configure and support Salesforce features, objects, flows, and automation.

- Manage and support data quality, integrations, reporting, and analytics.

- Partner with business users to optimize processes and improve user adoption.

- Support production issues, enhancements, and continuous improvement initiatives.

- Collaborate with developers on solution design, testing, and deployment.

- Contribute to AI-driven use cases, automation, and agent-based capabilities on the Salesforce platform.

Required Qualifications:

- Bachelors degree in Computer Science, Information Systems, or a related field.

- 5 - 7+ years of experience working with Salesforce applications as a Techno-Functional Analyst.

- Strong technical and functional analytical skills, including:

1. Salesforce configuration and customizations.

2. Data management and integrations.

3. Business process analysis and support.

- Excellent interpersonal, communication, and stakeholder management skills.

Salesforce Expertise:

Proven, hands-on experience with:

- Sales Cloud.

- Service Cloud.

- Field Service (FSL).

- Strong understanding of the Salesforce Platform architecture.

- Experience with AI, Einstein features, and agentic/automation capabilities within Salesforce.

Preferred Qualifications:

- Salesforce certifications (Administrator, Advanced Administrator, Business Analyst, or Platform App Builder preferred).

- Experience working in a large, global enterprise environment.

- Familiarity with integrations (e.g., ERP systems, APIs, middleware).

- Strong problem-solving skills with a proactive, ownership mindset.

Working Conditions:

The work mode of Finisar India is Hybrid i.e. 3 days at office or current working policy.

Culture Commitment:

Ensure adherence to companys values (ICARE) in all aspects of your position at Coherent Corp.:

- Integrity - Create an Environment of Trust.

- Collaboration - Innovate Through the Sharing of Ideas.

- Accountability - Own the Process and the Outcome.

- Respect - Recognize the Value in Everyone.

- Enthusiasm - Find a Sense of Purpose in Work.

Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Finisar India (Subsidiary of Coherent Corp) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender identity, sexual orientation, race, color, religion, national origin.