About the Role:
We are seeking an energetic and proactive HR Business Partner - Operations to support our business units by driving core HR processes and operational effectiveness. This role will serve as a bridge between business leaders and HR, ensuring strong alignment between people practices and business goals. The ideal candidate will have a strong operational HR background, a problem-solving mindset, and hands-on experience in handling on-ground workforce matters.
Key Responsibilities:
Strategic HR Business Partnering:
- Serve as a strategic advisor to business leaders on workforce planning, team structures, and organizational effectiveness.
- Align HR strategy with business goals and drive transformation initiatives at the location level.
- Identify and resolve complex employee relations issues with appropriate escalation and legal compliance.
People Leadership & Team Management:
- Lead and develop a team of HR executives or generalists (if applicable).
- Coach and influence people managers on leadership, employee management, and team dynamics.
Employee Lifecycle & Operations:
- Manage hire-to-retire lifecycle: onboarding, performance management, talent development, and exits.
- Monitor and enhance employee retention, grievance handling, and exit interviews to improve employee experience.
Policy, Governance & Compliance:
- Recommend and implement HR policies aligned with business and legal standards.
- Ensure adherence to labor laws, POSH, audits, and other statutory compliances.
Talent & Engagement:
- Collaborate with COEs (TA, L&D, C&B) to implement talent acquisition, learning, and compensation strategies.
- Lead employee engagement initiatives and pulse surveys; analyze data and implement action plans.
Data, Reporting & HR Systems:
- Use data analytics for attrition, performance, and engagement to guide decisions.
- Work with HR systems for workflows, reports, and dashboards.
Change Management & Culture:
- Support change management and org restructuring initiatives.
- Drive cultural alignment and DE&I practices across the location.
Requirements:
- 8 to 10 years of HRBP experience in a matrix or multi-location setup.
- MBA/PGDM in HR or equivalent degree from a reputed institute.
- Experience leading HR for a business unit or location.
- Strong exposure to business partnering, compliance, and team management.
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