
Job Title : ServiceNow Architect
Experience : 10-15 Years
Role & Responsibilities :
- Design and lead enterprise-scale ServiceNow solutions aligned with business and technology objectives.
- Define ServiceNow solution architecture, technical standards and platform governance.
- Work across multiple ServiceNow modules such as ITSM, ITAM, ITOM, FSM, FSO, GRC/IRM, SecOps and SPM.
- Define the overall platform architecture, integration approach and data architecture.
- Design complex integrations between ServiceNow and enterprise applications.
- Drive ServiceNow platform strategy, roadmap and transformation initiatives.
- Review solution designs and ensure adherence to ServiceNow best practices.
- Identify opportunities to improve platform scalability, performance and maintainability.
- Work closely with business leaders, technical teams and clients to understand requirements and provide suitable solutions.
- Provide technical leadership and guidance to development and implementation teams.
- Support solution governance, technical reviews and architecture decisions.
Required Skills & Experience :
- 10-15 years of overall experience with significant experience in ServiceNow architecture and implementation.
- Proven experience designing enterprise-scale ServiceNow solutions.
- Strong expertise across multiple ServiceNow modules.
- Experience in solution architecture, platform governance and technical strategy.
- Strong understanding of enterprise integrations and data architecture.
- Experience defining platform strategy and roadmap.
- Strong client-facing and consulting experience.
- Excellent communication, stakeholder management and presentation skills.
- Ability to provide technical leadership across complex ServiceNow programs.
Preferred Certifications :
- CTA - Certified Technical Architect
- CMA - Certified Master Architect
- CIS - Certified Implementation Specialist
- Other relevant ServiceNow certifications
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