Delivery Director Healthcare & Life Sciences

Experience: 15+ Years

Location: Hyderabad

Shift: General Shift

Mode: Work From Office

We at Coforge are hiring a Delivery Director with the following skill-set.

Key Skills: Healthcare & Life Sciences (HCLS), Delivery Management, Program Management, Managed Services, P&L Management, Portfolio Management, Client Management, Governance, Risk Management, Digital Transformation, Cloud, Data & Analytics, AI, Workforce Management, Operational Excellence.

Key Responsibilities:

Delivery Leadership & Execution:

- Lead delivery across large programs, projects, and managed services engagements.

- Establish governance frameworks, quality controls, risk management processes, and executive reporting mechanisms.

- Ensure contractual commitments, service levels, milestones, and client outcomes are achieved.

- Drive program recoveries, escalation management, automation initiatives, and continuous improvement.

Financial Management:

- Own portfolio P&L, revenue realization, forecasting, budgeting, and margin performance.

- Monitor profitability, resource utilization, cost drivers, billing readiness, and financial risks.

- Improve margins through workforce optimization, automation, and delivery transformation initiatives.

- Partner with account and commercial teams on renewals, scope changes, and commercial commitments.

Program & Portfolio Management:

- Lead large-scale, multi-year programs spanning multiple technologies, functions, geographies, and vendors.

- Manage planning, mobilization, dependencies, milestones, risks, and benefits realization.

- Drive transparency through governance forums, dashboards, KPIs, and executive reviews.

- Coach and mentor program and project leaders to strengthen delivery excellence.

Operational Management:

- Establish scalable operating models, governance rhythms, and management controls.

- Drive workforce planning, capacity management, productivity, and resource deployment.

- Ensure compliance with quality, security, regulatory, and client standards.

- Promote standardized delivery processes, reusable assets, automation, and AI-enabled practices.

People Leadership:

- Lead and develop high-performing delivery, program, project, architecture, and functional teams.

- Foster a culture of accountability, collaboration, inclusion, and continuous learning.

- Drive talent development, succession planning, employee engagement, and retention.

Mandatory Skills:

- Strong Healthcare and/or Life Sciences delivery experience.

- Proven experience managing large global delivery programs and managed services engagements.

- Strong P&L ownership, forecasting, budgeting, and margin improvement experience.

- Experience leading onshore, offshore, and nearshore teams.

- Expertise in governance, risk management, quality management, and program recovery.

- Executive-level stakeholder and client management skills.

- Experience across Digital, Cloud, Data, Analytics, and AI-driven transformation programs.

- Knowledge of HIPAA, Data Privacy, Security, and regulated healthcare/life sciences environments.

Good to Have Skills:

- Experience with GxP, FDA validation, quality, and audit frameworks.

- PMP, PgMP, SAFe, or ITIL certifications.

- Experience leading large transformation and modernization programs.

Educational Qualifications:

- Bachelor's degree in Engineering, Technology, Computer Science, or a related discipline.

- Master's degree preferred.