Coffee By Di Bella - Manager - Business Development/Franchise Development

Job Title: Manager Franchise Development

Location: Mumbai (with Pan-India Travel)

Experience Required: 5+ years in Franchise or Business Development (Retail or Hospitality preferred)

Reporting To: Country Director

About the Role:

Join one of the worlds leading global coffee chains as we scale operations across India. We're looking for a passionate and driven Franchise Development professional to lead expansion efforts, onboard the right partners, and ensure smooth store launches and operations nationwide.

Key Responsibilities:

- Identify and evaluate potential franchise partners aligned with the brands vision and standards.

- Lead the end-to-end onboarding process for new franchisees, including documentation, due diligence, and initial engagement.

- Coordinate training programs for franchise partners and their teams to ensure service and brand consistency.

- Support staffing and store setup, ensuring timely and successful store launches.

- Monitor compliance with brand guidelines, operational excellence, and customer experience standards.

- Collaborate with leadership on long-term expansion strategies and market penetration plans.

- Regularly travel across India for site visits, training, and partner support.

Requirements:

- 3+ years of experience in franchise development or business development in the retail or hospitality sector.

- Strong understanding of franchise operations, legal frameworks, and market dynamics.

- Excellent communication, negotiation, and relationship management skills.

- Willingness to travel extensively across India.

- Strategic mindset with the ability to work independently and cross-functionally.