Cluster Head - Working Capital - Banking

- Support in achievement of business goals and targets by building a strong business network

- Understand competitive landscape and market dynamics and provide necessary feedback to product teams

- Manage a team of branch managers to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services

- Ensure pricing, business process & policies are in organizations best interest

- Responsible for building networks to sell multiple products, across locations

- Share knowledge with other regions, clusters branches and headquarters on effective practices, competitive intelligence, business opportunities and needs

- Conduct regular business reviews with team to ensure strategies are well executed

- Adhere to high ethical standards, and comply with all regulations/applicable laws

- Cultivate relationships with individual and corporate customers

- Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels

- Develop and implement livelihood advancement and community development initiatives

- Bring out the best of branch's personnel by providing training, coaching, development and guidance

- Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency

- Collaborate with other branch departments and functions to provide products and service offerings to the customer

Managerial & Leadership Responsibilities:

- Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity

- Create environment for team to focus on automation and digital enablement to fulfil customer's needs holistically

- Attract & retain best-in class talent to meet Bank's rapid growth targets

- Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction