Our client, based in Mumbai, is a leading name in API and formulation manufacturing for more than 30 years. Operating in more than 60 countries and evolving into CDMO, our client seeks cluster head of Operations based in Mumbai.

Our client seeks Cluster Head - Operations (API) to be based at Thane, near Mumbai

Purpose of the Role

To provide strategic leadership and overall operational excellence for the API & CDMO business by driving Manufacturing, Projects, Procurement, Planning, Administration, functions. The role is responsible for translating strategic vision into actionable plans by ensuring operational efficiency, business growth, profitability, timely project execution, regulatory compliance, and a culture of continuous improvement.

Key Responsibilities

Strategic Leadership

- Develop and execute the operational strategy aligned with the organization's business objectives.

- Drive operational excellence, productivity improvement, cost optimization, and sustainable growth.

- Build a high-performance culture focused on quality, compliance, safety, and customer satisfaction.

- Lead organizational transformation and continuous improvement initiatives.

Manufacturing Operations

- Provide end-to-end leadership of API manufacturing operations.

- Ensure achievement of production targets while maintaining GMP, safety, quality, and cost objectives.

- Improve plant productivity, capacity utilization, yield, and overall equipment effectiveness (OEE).

- Ensure uninterrupted manufacturing through effective cross-functional coordination.

Projects & Engineering

- Lead greenfield, brownfield, expansion, debottlenecking, and technology upgradation projects.

- Ensure timely completion of CAPEX projects within approved budgets.

- Drive automation, digitalization, and operational efficiency initiatives.

Procurement & Supply Chain

- Oversee procurement of APIs, raw materials, solvents, engineering items, and CAPEX requirements.

- Develop strategic sourcing initiatives to optimize costs and ensure uninterrupted material availability.

- Strengthen supplier relationships and mitigate supply chain risks.

Production Planning & Inventory Management

- Ensure effective production planning to meet customer commitments.

- Optimize inventory levels while maintaining continuity of operations.

- Coordinate with Sales, Commercial, Manufacturing, and Procurement teams for demand fulfillment.

Research & Development

- Ensure seamless coordination between R&D and manufacturing for successful product launches.

Quality & Regulatory Compliance

- Provide strategic oversight of Quality Assurance and Quality Control.

- Ensure compliance with cGMP and global regulatory requirements including USFDA, EU GMP, MHRA, WHO-GMP, PMDA, and other international standards.

- Lead regulatory inspections, customer audits, and corporate quality initiatives.

- Foster a strong quality culture across the organization.

Administration & Infrastructure

- Oversee plant administration, statutory compliance, security, housekeeping, and facility management.

- Ensure an efficient, safe, and productive work environment.

Financial & Business Performance

- Manage operational budgets and drive profitability through productivity improvements and cost control.

- Monitor key business metrics and implement corrective actions to achieve operational targets.

- Support strategic business planning, expansion, and investment decisions.

People Leadership

- Lead and mentor functional heads across Manufacturing, Projects, Purchase, Planning, Administration, R&D, and Quality.

- Develop succession plans and strengthen leadership capabilities.

- Promote employee engagement, accountability, and continuous learning.