Cluster Head - Branch Banking

- We are seeking a highly accomplished and results-oriented Cluster Head - Branch Banking to lead the retail banking operations across a cluster of branches.

- This is a critical leadership role responsible for driving the profitability, growth, and overall performance of the retail business within the assigned cluster.

- The ideal candidate will be a seasoned banking professional with extensive experience in retail banking leadership and a proven track record of achieving ambitious targets.

Key Responsibilities:

Profitability & Target Achievement: Take full responsibility for the profitability of the retail banking business across various branches within the assigned cluster, consistently meeting or exceeding targets allocated by the Bank.

Strategic Planning & Execution: Strategize and execute comprehensive actions for balance sheet growth, retail customer acquisition, and overall business growth within the cluster.

Team Leadership & Development: Lead, mentor, and motivate a high-performing team of Branch Heads/In-charge, fostering a culture of excellence, sales effectiveness, and customer-centricity.

Business Development: Drive aggressive business development initiatives to expand the retail customer base, focusing on current account, savings account (CASA) growth, and other retail banking products.

Operational Excellence: Ensure operational efficiency, adherence to banking regulations, and high standards of customer service across all branches in the cluster.

Market Intelligence: Monitor market trends, competitor activities, and customer feedback to identify opportunities and challenges, adapting strategies accordingly.

Risk Management & Compliance: Ensure strict adherence to all banking policies, procedures, and regulatory compliance requirements within the cluster.

Stakeholder Management: Collaborate effectively with other departments and senior management to achieve holistic business objectives.

Required Candidate Profile:

Experience:

- 15+ years of overall banking experience.

- Minimum 5 years of experience as a Branch Head.

Retail Banking Leadership: Strong and proven experience in Retail Banking at a Leadership role, demonstrating the ability to drive sales, manage operations, and lead teams effectively.

CASA Management: Preference will be given to candidates who have successfully handled a CASA book of close to INR 100 crores or higher.

Leadership Skills: Exceptional leadership, team management, coaching, and motivational skills.

Business Acumen: Strong business acumen with a deep understanding of retail banking products, services, and market dynamics.

Analytical Skills: Excellent analytical and problem-solving abilities to identify trends, opportunities, and areas for improvement.

Communication: Outstanding communication, negotiation, and interpersonal skills