Cluster Collections Manager - Vehicle Loans

Role Summary: Responsible for driving collections across the vehicle finance portfolio

Please make sure recovery targets are met, NPAs are minimized, and legal/repossession actions are executed effectively. Responsibilities:

- Drive bucket-wise collection strategy (0-30,30+, 60+, 90+).

- Ensure legal actions (notices, repossession) are timely and compliant.

- Monitor collection performance, roll rates, and recovery costs.

- Lead MIS/reporting and suggest portfolio-level risk controls.

- Ensure regulatory and process compliance across channels. KPIs:

- Collection efficiency vs target

- Roll rate and vintage movement

- Cost per unit recovery

- Legal case resolution TAT Qualifications & Experience:

- Graduate/MBA with 10-15 years in vehicle finance collections

- Strong experience in field recoveries, repossession, and agency management

- Willing to travel extensively within the zone