Description:
- A pure-play Salesforce and MuleSoft partner since 2021, Cloud Odyssey brings together the enthusiasm and innovation of a young company with the extensive experience and expertise of its people.
- With a global track record of over 100 successful projects, a consistent 5/5 customer satisfaction rating, and deep domain expertise across key industries, were quickly establishing ourselves as the go-to partner for Salesforce and MuleSoft in Asia, Europe and North America.
- Were seeking a passionate SFMC Lead to join our Salesforce team and elevate our customer engagement strategies.
- Youll be instrumental in designing personalized journeys, dynamic content, and scalable automations that drive meaningful interactions across channels.
- Total Years of Experience: 4+ Years
Key Responsibilities:
- Must Have: handled as module leader with team under him/her and client management).
- 4+ years relevant exp in SFMC
- Develop and maintain personalized campaigns using Mobile Studio, Journey Builder, Email Studio, and Automation Studio
- Implement dynamic content using AMPscript/SSJS and data extensions
- Build and optimize customer journeys with real-time triggers and segmentation logic
- Collaborate with marketing strategists to translate business goals into technical solutions
- Integrate SFMC with external systems using REST/SOAP APIs
- Create custom reports and dashboards to track campaign performance
- Ensure data hygiene, compliance, and best practices in audience targeting
Required Skills & Qualifications:
- 2+ years of hands-on experience in Salesforce Marketing Cloud
- Proficiency in AMPscript, SQL, and HTML/CSS
- Strong understanding of personalization strategies and customer segmentation
- Experience with Mobile Studio, Journey Builder, Automation Studio, and Email Studio
- Familiarity with API integrations and data modelling
- Salesforce Marketing Cloud Developer or Email Specialist certification (preferred)
- Excellent problem-solving and communication skills
Nice to Have:
- Experience with Mobile Studio, Advertising Studio, or Interaction Studio
- Knowledge of Jira, Workfront, or other workflow tools
- Exposure to A/B testing, multi-variate testing, and campaign optimization
Why join us?
- Competitive compensation and benefits package.
- Opportunity to work with a dynamic and innovative team.
- Career growth and development opportunities.
- Flexible work environment and a strong emphasis on work-life balance