Client Success Manager - Business Development - Events & Exhibitions

Manager - Client Success

Department: Business Development - Events & Exhibitions

Location: Chennai

Experience Required: 5-6 Years (Minimum 4 Years in Events & Exhibitions)

Languages: English, Hindi, Tamil (Mandatory)

Notice Period: Immediate Joiners Preferred

Role Overview

- The Manager - Client Success will be responsible for driving business development efforts within the Events & Exhibitions domain.

- This role involves managing key client accounts, developing new business opportunities, and ensuring seamless coordination across event planning, fabrication, logistics, and execution.

- The ideal candidate will have strong industry knowledge, excellent communication abilities, and experience handling corporate, agency, or government clients in a B2B environment.

Candidate Requirements

- Total Experience: 5-6 years in sales or business development roles.

- Industry Experience: Minimum 4 years in Events & Exhibitions.

- Strong understanding of event structures, timelines, fabrication processes, logistics, and client coordination.

- Excellent communication and interpersonal skills in English, Hindi, and Tamil.

- Proven experience handling B2B clients - corporates, agencies, or government bodies.

- Proficiency in proposal writing, budgeting, and using basic CRM systems.

- Ability to independently manage multiple client accounts and projects simultaneously.

- Self-motivated, energetic, and solution-driven.

- Strong relationship-building skills with a focus on long-term client collaboration.

- Willingness to travel as needed for meetings, events, and exhibitions.

- Ability to perform well under pressure while maintaining service quality