Client Solution Specialist

Client Solution Specialist

About the Role:

We are seeking a seasoned Client Solutions Specialist to act as the strategic bridge between our clients' evolving needs and our internal capabilities. This is a high-impact, consultative role focused on crafting value-driven solutions, deepening client engagement, and unlocking growth opportunities across global accounts.

Key Responsibilities

- Client Discovery & Solutioning: Engage with clients post-initial outreach to extract business challenges, shape conversations, and craft tailored digital and AI-led solutions.

- Presentation & Storytelling: Build compelling, insight-driven client decks that align internal strengths with external needs-independently and in collaboration with cross-functional teams.

- Cross-Functional Collaboration: Work closely with design, tech, and content teams to Create cohesive proposals and solution narratives.

- Strategic Account Support: Act as a trusted advisor, helping grow existing accounts by identifying white spaces, use cases, and transformation levers.

- Industry Analysis: Understand client industries via annual reports, investor presentations, and trend analysis to frame relevant recommendations.

- Client Relationship Management: Build rapport, offer fresh perspectives, and support decision-making without a hard-sell approach.

- Internal-External Mapping: Balance a strong outside-in understanding of the client environments with an inside-out knowledge of our solution toolkit.

Core Requirements.

- 12-15 years of experience in IT Services (not product companies), preferably with international exposure.

- Proven track record in solutioning, pre-sales, or client consulting roles.

- Strong understanding of AI-led transformation, digital engineering, and emerging tech.

- Demonstrated ability to convert abstract client pain points into actionable solutions narratives.

- Excellent presentation, communication, and storytelling skills.

- Comfortable working in an impact-driven role focused on account growth