Client Servicing Manager

YOE: 6+ Years

Location: Mumbai (Bandra West)

Key Responsibilities:

- Own and manage day-to-day client communication for digital and social media accounts

- Lead client briefs, digital campaign planning, and content strategy discussions

- Collaborate closely with creative, design, and media teams to ensure high-quality output

- Understand brand objectives and translate them into actionable digital strategies

- Present social media calendars, digital campaign ideas, and performance reports confidently

- Track campaign metrics, analyze performance, and provide strategic feedback for optimizations

- Anticipate client needs, stay ahead of digital trends, and proactively recommend opportunities

- Maintain project timelines, deliverables, and feedback loops with precision

Requirements:

- 6+ years of experience in digital/social media account management or client servicing

- A strong understanding of social media platforms, digital marketing channels, and content trends

- Excellent communication and presentation skills

- A passion for brand-building and storytelling in the digital space

- Ability to manage multiple accounts and tight timelines without compromising on quality

- A strategic mindset with creative sensibility

- MBA is required