About the Role We are a boutique investment management firm focused on managing concentrated equity portfolios for selective Indian and NRI clients. We are looking for a Client Onboarding & Account Servicing Manager to handle end-to-end account opening, KYC/AML compliance, and client information updates. The role is highly client-centric, requiring strong communication, attention to detail, and the ability to coordinate seamlessly with custodians and stockbrokers. Key Responsibilities Client Onboarding & Servicing - Manage end-to-end account opening for NRI and resident clients, ensuring complete documentation. - Handle KYC, AML, FATCA compliance checks in line with SEBI and regulatory requirements. - Process client requests for modifications to account details (email, mobile, correspondence address, etc.). - Ensure smooth and timely client onboarding with zero errors and high service standards. Custodian & Broker Coordination - Act as the primary point of contact for custodians and stockbrokers for account opening and maintenance. - Ensure accurate and timely submission of client documentation to custodians and intermediaries. - Track and resolve operational issues with custodians/brokers on behalf of clients. Process & Technology - Maintain accurate client records in internal systems and CRM platforms. - Leverage SaaS-based CRM tools to track client onboarding status, pending documentation, and servicing requests. - Suggest process improvements to enhance client experience and operational efficiency. Key Skills & Competencies - Strong knowledge of NRI account opening requirements, KYC/AML norms, and SEBI PMS regulations. - Hands-on experience in client onboarding and account servicing in financial services. - Excellent intrapersonal skills, strong personality, and effective communication to engage confidently with clients, custodians and brokers. - Ability to manage multiple client requests with accuracy and timeliness. - Familiarity with CRM platforms (preferably SaaS-based) and strong working knowledge of MS Office. - Detail-oriented with a compliance-first mindset. Qualifications - Graduate/Postgraduate in Finance, Business, or related field. - 6-10 years of experience in client onboarding, KYC/AML, or account servicing at a PMS, AIF, private bank or custodian. - Prior exposure to handling NRI client accounts is strongly preferred. What We Offer - Opportunity to work closely with senior professionals in a boutique, client-first environment. - Direct exposure to high-net-worth resident and NRI clients. - A role focused on client trust, accuracy, and service excellence.

Mumbai

Client Onboarding & Account Servicing Role - Boutique Investment Firm 

Job Description for Client Onboarding & Account Servicing Role - Boutique Investment Firm  in Wave HR Advisory Pvt Ltd in  Mumbai for (6-10) years of experience. Apply Now!