Description:

PMO/ Client Delivery Manager.

Job title: PMO/Client Delivery Manager Role.

Days: 5 days a week (9:00 am 6:00 pm); UK time.

Role: Full Time.

Location: Remote/ Hybrid (Depending on location).

Report to: Founder & CEO / Senior Leadership Team.

What Youll Do:

As our PMO / Client Delivery Manager, youll be the engine that keeps our projects running smoothly.

Youll manage multiple initiatives end-to-end from thought leadership reports and webinars to events, sponsorships, and membership programs making sure theyre delivered on time, on budget, and to a high standard.

Youll work across teams: marketing, design, content, product, web, events, and sales, ensuring everyone is aligned, informed, and empowered to deliver.

Youll also be client-facing, joining calls, translating goals into clear delivery plans, and ensuring our members and partners get a seamless experience.

What Makes You a Fit:

- 57+ years experience in project management or client delivery, ideally in a marketing agency or fast-paced environment.

- You understand the "agency rhythm" and how to manage multiple client expectations simultaneously.

- Proven track record delivering complex, multi-stream marketing projects.

- Coordinate cross-functional teams: marketing, content, design, web, product, events, account management and sales.

- Hands-on experience with Asana and HubSpot.

- Manage Asana workflows and integrations, including task tracking, dependencies, and resource allocation.

- Strong organisation, attention to detail, and ability to document, train, and scale processes.

- Entrepreneurial mindset: proactive, solutions-focused, and not afraid to get hands dirty.

- Communication style: You are confident, professional, and empathetic. You can hold your own on a client call and motivate an internal team under tight deadlines.

- Meticulous organiser: You have a natural obsession with detail and "clean" data/documentation.

- Resource capacity mapping to optimise team bandwidth and delivery efficiency.

- Track project completion status, highlight risks or red flags, and escalate where necessary.

- Maintain documentation, SOPs, and training to ensure processes scale effectively.

- Identify opportunities to improve workflows, tools, and delivery frameworks.

Nice-to-Haves:

- Experience delivering events, conferences, webinars, podcasts, and sponsorship programs.

- Exposure to FinTech, B2B, or SaaS industries.

- Passion for community-led growth and scaling a global platform.

What Success Looks Like:

- Projects delivered on time, on budget, and exceeding expectations.

- Teams empowered with clear processes, workflows, and tools.

- Members and clients delighted with smooth, high-quality delivery.

- A platform that scales efficiently and helps FinTechs grow globally.

Skills & Qualifications:

- Experience: Proven track record of delivering digital and live event projects (podcasts, webinars, sponsorship).

- Software: Expert level in Asana and HubSpot.

- Proficiency in Google Workspace/Microsoft 365.

- Adaptability: Ability to pivot quickly when client requirements change while keeping the project on track.

- Education: Bachelors degree in Marketing, Business, or a related field (or equivalent professional experience).

- PMP or CAPM certification is a plus.

Why Join Us?:

At the FinTech Marketing Community, we believe that our best work happens when our team feels supported, energized, and balanced. We are a fast-paced agency that values high-performance output, but never at the expense of our peoples well-being.

- Work-Life Harmony: We offer flexible working hours to help you balance your personal and professional life. We trust our team to manage their time and deliver excellence on their own terms.

- Mental & Physical Wellbeing: We prioritise your health with Wellness Wednesdays. Every week, we take time out for fitness and yoga sessions to decompress, stay active, and keep our mental wellbeing a priority.

- Time to Recharge: Enjoy 10 days of paid holiday [per year/accrued] plus mention local government and bank holidays to ensure you have the downtime you need to stay sharp.

- Culture of Connection: We work hard, but we play hard too. Join us for our weekly Funday Fridays, where we focus on team building, social connection, and celebrating the weeks wins.

- Growth & Mentorship: We are invested in your career. You will receive hands-on support with training, dedicated mentoring, and a budget for professional development to help you master new tools and advance your leadership skills.

Skills: client delivery, project management,asana,hubspot,b2b,projects,events,fintech.