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City Lead/Head - Last Mile Operations Job description: Responsibilities: - Lead and optimize Hub Operations in line with logistics and supply chain standards. - Ensure exceptional customer satisfaction and manage escalations effectively. - Implement employee engagement initiatives to foster a productive team environment. - Uphold Zero Tolerance Policy (ZTP), SOPs, and SLAs. - Prepare business dashboards, manage budgeting, and oversee cash handling. - Coordinate with departments for regulatory compliance and operational efficiency. - Conduct team meetings, minimize attrition, and develop team leaders. - Maintain safety standards, facility hygiene, and shipment accuracy. - Address grievances through open house meetings and follow-up actions. - Achieve KPIs related to capacity utilization and operational efficiency. - Collaborate with local vendors, manage cash collection, and ensure financial reconciliation. - Monitor Team Leaders' performance and identify talent for career progression. Preferred Profile: - Bachelors/Masters degree in Logistics, Supply Chain Management, or a related field. - Proven experience in logistics operations management, preferably in a hub environment. - Strong understanding of warehouse management systems and logistics software. - Excellent leadership, communication, and problem-solving skills.

Chennai

City Lead/Head - Last Mile Operations 

Job Description for City Lead/Head - Last Mile Operations  in Bask HR Consulting Pvt ltd in  Chennai for (4-19) years of experience. Apply Now!