About this role : - Enabling the growth of the city, identifying avenues to grow orders and get new customers. - Ensuring efficient Dark Store and Last mile Operations while achieving agreed budgetary and service levels and providing an effective and reliable service to Customers. - Cross function liaisoning: Category, Marketing, Sourcing, Finance, Replenishment, Vendors, - Administration, and General management issues including the management of staff - Proactively identifying issues and problems before they arise. What you will do : - Collaborate with all teams to identify assortment, marketing and other customer levers for the city. - Handle the city operations team to ensure smooth operations - Deliver best customer experience at minimum cost with key metrics - on-time delivery, complete orders and orders without complaints - Identify and fix leakages in the system - wastage, pilferage and any other areas to optimize cost - Maintain system hygiene in inventory, order management, and other system controls - Keep the team motivated and accountable at all times Qualifications : - Graduate/Post graduate with strong experience of 3+ years in operations - Highly data-driven individual who enjoys on-ground operations - Experience of operating in a fast-paced high growth environment - Ability to multi-task and work well within a dynamic organization.

Bangalore

Pune

Jaipur

Mumbai

Hyderabad

City Head - Operations - eCommerce/FMCG/Retail 

Job Description for City Head - Operations - eCommerce/FMCG/Retail  in Bask HR Consulting Pvt ltd in  Bangalore Pune Goa Jaipur Mumbai Hyderabad for (3-15) years of experience. Apply Now!