Role/Designation: City Head

Reporting Manager: Circle Head

Location: Multiple Regions / Cities

Roles & Responsibilities:

Branch Productivity:

- Managing Business in the assigned region and maintaining productivity and profitability.

- Working along with relevant departments to ensure sufficient manning of resources across territories in the cities.

- Creating agency distribution for the company in the assigned region.

Team Management:

- Managing and developing a direct team of Relationship Managers.

- Maintaining regular contacts with HNIs (wherever applicable) to strengthen business relationships.

- Managing and delivering revenue targets set by the company on monthly and quarterly basis.

- Working on distribution of Motor, Life & Health Insurance & loans, credit card, NPS, etc and products as in when introduced by the organisation.

- Supervising and monitoring the assigned team of Relationship Managers in terms of tasks, evaluating their performance and taking necessary measures in terms of growth and development.

- Guiding and motivating Relationship Managers and providing all relevant support as required.

- Ensuring learning and enhancing product knowledge for self and assigned team members.

Client Servicing:

- Co-ordinating with Circle Head and relevant departments for all client service-related issues.

Compliance & Control:

- Ensuring adherence to all rules and norms without any violation at any point in time.

- Ensuring compliance & control and adherence to process and providing high customer service to all.

Technology:

- Overall responsible for implementation Technology adaptation in the assigned territory.

Desired Profile:

- Education - Minimum Graduation or MBA. Preferred from tier I/II colleges.

- Experience - Around 5+ years of experience in similar role preferably in BFSI Industry.

- Knowledge - In-depth understanding of business and working of insurance / finance industry.

- Exposure - Preferably from Agency and Distribution channel.

- Acumen - Ability to liaise with multiple stake holders and thereby develop strong business relationships.

- Communication - Excellent verbal and written communication skills and ability to liaise with multiple stakeholders.

- IT Skills - Proficient with Microsoft Office Suite or related software.