Responsibilities:
- Lead and scale companies business operations in the city.
- Manage and coach the Operations Team Leads.
- Craft and achieve business goals with regards to operational excellence, profitability, and experience.
- Work closely with the Head of Operations to drive projects and resolve any operational issues.
- Manage City Operations Metrics Dashboard and ensure that the business and operational metrics are healthy at all times.
- Lead daily stand-ups to review City Ops data and plan the next course of action.
- Lead the charge on ensuring timely and full collection of all receivables.
- Support in-country initiatives.
- Lead deployment and quality of supply chain.
- Collaborate with marketing teams to initiate creative local strategies and user growth campaigns.
- Work with Central Ops and other General managers/ Managers to help scale our other cities through developing and sharing best practices.
- Lead local regulatory concerns with our Policy, Legal, and Communications teams.
Requirements:
- A minimum of 12 years of experience, individuals with prior P&L experience will be given priority.
- Operational experience is a plus; knowledge of the automotive industry is not required but is a plus.
- Excellent communication, organisation, and project management skills.
- Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength of yours.
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