Cholan Tours - Senior Outbound Sales Manager - International Tourism

We are hiring Outbound Tourism - Sales Manager with expertise in international tourism experience located in Chennai!

Job Title: Outbound Tourism - Sales Manager

Location: Chennai, India

Company: Cholan Tours Private Limited

Employment Type: Full-Time

Role Summary:

- Cholan Tours Private Limited is seeking an experienced and visionary General Manager - Outbound Sales to lead its international tourism business from the Chennai branch. The ideal candidate will be responsible for developing outbound markets, managing agent relationships, and curating global travel packages - with the goal of positioning Cholan Tours as one of India's leading outbound travel companies.

- The role requires international travel as needed for business growth and market expansion.

Key Responsibilities:

- Develop and implement sales strategies and budgets for assigned outbound markets (countries, agents, products, etc.).

- Benchmark competitor offerings and provide ongoing market analysis.

- Design innovative international travel packages in collaboration with the product team.

- Promote outbound products through sales trips, phone calls, emails, and digital marketing.

- Build and nurture strong relationships with global B2B agents and partners.

- Follow up proactively with agents to maximize conversions and business share.

- Coordinate between agents, operations, and product teams for smooth execution.

- Respond to all inquiries professionally and promptly to ensure high agent satisfaction.

- Handle exceptions, complaints, and refund eligibility cases with professionalism.

- Follow up on agent payments in coordination with the accounts team.

- Prepare and submit regular sales reports and market feedback to management.

- Aim to achieve nationwide leadership in outbound travel packages, becoming a top operator in India.

Candidate Requirements:

- Minimum 10 years of experience in Outbound Sales in the travel and tourism industry.

- Deep knowledge of international destinations, DMCs, tourism norms, and visa procedures.

- Proven ability in designing travel itineraries, packages, and marketing materials.

- Strong leadership, communication, and negotiation skills.

- Willing to travel internationally as required.

- Must be based in or willing to relocate to Chennai.

Preferred Profile:

- Former Outbound Specialist with leadership experience.

- Track record of driving outbound sales growth at a regional or national level.

- Entrepreneurial mindset and passion for global travel business development.