Chief Underwriting & Claims Officer

About the Company:

A leading and fast-growing player in the life insurance industry, recognized for its strong customer focus, innovation, and commitment to building sustainable long-term value.

Key Responsibilities:

- Lead and integrate Underwriting & Claims strategy to deliver a profitable and sustainable life insurance portfolio.

- Strengthen risk selection and claims management practices while maintaining customer and distributor confidence.

- Drive automation and efficiency: improve straight-through processing (STP), reduce turnaround times, and lower cost per transaction.

- Oversee new business underwriting (individual and group), renewals, and revivals.

- Manage claims operations for individual and group policies, ensuring fairness, speed, and fraud control.

- Build and sustain strong reinsurance partnerships and ensure alignment on risk practices.

- Collaborate with Sales, Operations, and Product teams to balance growth with risk prudence.

- Lead a 10-12 member team, fostering a culture of customer-centricity, compliance, and continuous improvement.

Ideal Profile:

- 12-18 years of experience in life insurance, with leadership exposure across both underwriting and claims.

- Proven track record in managing large underwriting/claims teams and reinsurance relationships.

- Strong grasp of risk, analytics, and regulatory compliance.

- Experience in driving digital transformation in underwriting/claims processes.

- Collaborative leader who can balance business growth goals with risk discipline.